Terms of Service

Last updated: November 2025

Welcome to NumberTwo ("the App"), a mobile application for tracking your pet's digestive health. These Terms of Service ("Terms") govern your use of the App provided by NumberTwo ("we," "us," or "our").

By downloading, accessing, or using the App, you agree to be bound by these Terms. If you do not agree to these Terms, do not use the App.

1. Eligibility

You must be at least 13 years old to use the App. If you are under 18, you represent that you have your parent or guardian's permission to use the App. By using the App, you represent and warrant that you meet these eligibility requirements.

2. Account Registration

To use certain features of the App, you must create an account. You agree to:

  • Provide accurate, current, and complete information during registration
  • Maintain the security of your password and account
  • Promptly update your account information if it changes
  • Accept responsibility for all activities that occur under your account

You may register using Sign in with Apple or email authentication.

3. Description of Service

NumberTwo allows you to:

  • Create profiles for your pets
  • Log digestive health entries (including photos, scores, and notes)
  • Track health trends over time
  • Share pet care responsibilities with others through "Packs"
  • View AI-generated cartoon representations of logged entries (where available)

4. Pet Profiles and Shared Ownership

4.1 Creating Pet Profiles

When you create a pet profile, you become the owner of that profile. You are responsible for the accuracy of information you provide about your pet.

4.2 Shared Ownership

Pet profiles may have multiple owners. When you add another user as a co-owner:

  • All owners have equal access to the pet's health history
  • All owners can invite or remove pack members (supporters and followers)
  • All owners can add or remove other owners
  • Any owner can delete the pet profile (with appropriate warnings)

4.3 Pack Members

In addition to owners, pet profiles can have:

  • Supporters: Can log entries and view the pet's health history
  • Followers: Can view the pet's health history (read-only access)

4.4 Data Ownership in Shared Pets

Important: When you log entries for a shared pet, you understand and agree that:

  1. Pet health data (including timestamps, health scores, notes, tags, and photos of your pet's stool) is associated with the pet profile, not your personal account. This data may remain accessible to other owners even if you delete your account or leave the pack.
  2. Your location data (captured when logging entries) remains your personal data and will be deleted if you delete your account.
  3. Attribution (which user logged an entry) may be anonymized if that user deletes their account.

This approach ensures continuity of pet health records for remaining caregivers while respecting the personal data rights of individual users.

5. User Content

5.1 Your Content

You retain ownership of content you submit to the App, including photos and notes. By submitting content, you grant us a non-exclusive, worldwide, royalty-free license to use, store, and process your content solely to provide and improve the App's services.

5.2 Content Guidelines

You agree not to submit content that:

  • Is illegal, harmful, or offensive
  • Infringes on others' intellectual property rights
  • Contains malware or malicious code
  • Violates any person's privacy rights
  • Is unrelated to pet health tracking (e.g., not photos of your pet's stool)

5.3 AI-Generated Content

The App may generate cartoon representations of your photos using artificial intelligence. These AI-generated images:

  • Are provided for entertainment purposes
  • Should not be used for medical diagnosis
  • May be stored and displayed within the App

6. Health Information Disclaimer

The App is not a substitute for professional veterinary care.

  • Health scores and trends are for informational purposes only
  • AI-suggested scores are not medical diagnoses
  • Always consult a licensed veterinarian for health concerns
  • We do not provide veterinary advice through the App

7. Account Deletion

7.1 Your Right to Delete

You may delete your account at any time through the App settings. Upon deletion:

  • Your personal profile information will be permanently deleted
  • Your location data associated with logged entries will be deleted
  • For pets you solely own: You must transfer ownership or delete the pet before deleting your account
  • For shared pets: Your attribution on logged entries will be anonymized, but pet health data will remain accessible to other owners

7.2 Sole Ownership Requirement

If you are the sole owner of any pet profiles, you cannot delete your account until you either:

  • Transfer ownership to another user, or
  • Delete the pet profile(s)

This prevents orphaned pet profiles with no responsible owner.

8. Subscriptions and Payments

8.1 Free and Premium Tiers

The App offers both free and premium subscription tiers. Premium features and pricing are displayed within the App.

8.2 Billing

Premium subscriptions are billed through Apple's App Store. All payments are processed by Apple and subject to Apple's terms and conditions.

8.3 Cancellation

You may cancel your subscription at any time through your Apple ID account settings. Cancellation takes effect at the end of the current billing period.

9. Intellectual Property

The App, including its design, features, and content (excluding user-submitted content), is owned by us and protected by intellectual property laws. You may not copy, modify, distribute, or reverse engineer any part of the App without our written permission.

10. Prohibited Conduct

You agree not to:

  • Use the App for any illegal purpose
  • Attempt to gain unauthorized access to the App or its systems
  • Interfere with other users' use of the App
  • Use automated systems to access the App without permission
  • Impersonate any person or entity
  • Collect other users' personal information without consent

11. Termination

We may suspend or terminate your account if you violate these Terms or for any other reason at our discretion. Upon termination, your right to use the App ceases immediately.

12. Disclaimers

THE APP IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that:

  • The App will be uninterrupted or error-free
  • Defects will be corrected
  • The App is free of viruses or harmful components
  • The results from using the App will be accurate or reliable

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.

OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING FROM YOUR USE OF THE APP SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE PAST TWELVE MONTHS, OR $100, WHICHEVER IS GREATER.

14. Indemnification

You agree to indemnify and hold us harmless from any claims, damages, losses, and expenses (including reasonable attorney fees) arising from your use of the App or violation of these Terms.

15. Dispute Resolution

15.1 Governing Law

These Terms are governed by the laws of the State of California, without regard to conflict of law principles.

15.2 Arbitration

Any disputes arising from these Terms or your use of the App shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, rather than in court. You waive any right to participate in class action lawsuits or class-wide arbitration.

15.3 Exceptions

Notwithstanding the above, either party may seek injunctive relief in court for intellectual property infringement or unauthorized access to the App.

16. Changes to Terms

We may modify these Terms at any time. We will notify you of material changes through the App or via email. Your continued use of the App after changes take effect constitutes acceptance of the modified Terms.

17. General Provisions

17.1 Entire Agreement

These Terms constitute the entire agreement between you and us regarding your use of the App.

17.2 Severability

If any provision of these Terms is found unenforceable, the remaining provisions will continue in effect.

17.3 Waiver

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision.

17.4 Assignment

You may not assign your rights under these Terms without our consent. We may assign our rights without restriction.

18. Contact Us

If you have questions about these Terms, please contact us at:

Email: legal@numbertwo.app

By using NumberTwo, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.